OwoFin

Privacy Policy

We take your privacy seriously. Our privacy policy explains how we collect, use, and protect your personal information.

OwoFin Privacy Policy

This Privacy Policy explains how OwoFin collects, processes, and protects your personal data. By downloading or using the OwoFin app, you consent to the terms outlined below. It is crucial to read this policy thoroughly as it applies to all users of the service.

Definitions

- Personal Data: Information that relates to an identified or identifiable individual, including but not limited to names, addresses, email addresses, financial and credit information, photos, and videos.

- Service: The OwoFin mobile app and associated website services provided to users for credit assessment and financial transactions.

- App: The mobile application provided by OwoFin for accessing and using the Service.

- App Site: The website associated with the App, through which users can access certain features or information.

- Our Sites: Refers collectively to the OwoFin websites and online platforms associated with the Service.

- Device: The mobile device used to access the App and Service, which may include smartphones or tablets.

- SMS: Refers to the Short Message Service information that is collected from a user's device, particularly financial transaction-related messages for credit assessment purposes.

- Call Log: Refers to the record of incoming, outgoing, or missed calls that are collected from the user's device to ensure the authenticity of user interactions.

- Customer Information: Any information about the user that may be collected, including Personal Data, contact information, transaction history, SMS, Call Log, and any other information relevant to providing the Service.

Agreement by Downloading OwoFin

By downloading OwoFin, I agree to the collection and processing of my Personal Data for legitimate business purposes, such as calculating my credit score. I hereby certify that all the information I have supplied is truthful and correct to the best of my knowledge, and that any misrepresentations or falsifications will be deemed an attempt to deceive OwoFin and its partners. I give OwoFin permission to check and investigate the aforementioned statements/information using the references and other reasonable sources as needed. For this purpose, I hereby waive my rights on the confidentiality of client information and expressly consent to the processing of any Personal Data and records relating to me that might be obtained from third parties, including government agencies, my employer, credit bureaus, business associates and other entities you may deem proper and sufficient in the conduct of my business, sensitive or otherwise, for the purpose of determining my eligibility for a credit limit which I am applying for. Furthermore, I acknowledge that whether or not OwoFin determines my credit limit, this application, all supporting documents, and any additional information obtained in relation to this application will be used, shared with, and remain OwoFin property. I hereby give OwoFin my express and unrestricted permission to share any information about me with any bank, affiliate, or other financial institution. I specifically acknowledge and consent to: 1) the routine submission and disclosure of my basic credit information, as well as any updates or corrections thereto; and 2) the sharing of my basic credit information with other lenders and duly authorized credit reporting agencies.

Section 1: Information We Collect

We collect several categories of information to deliver our services effectively, ensure compliance with legal regulations, and enhance your experience:

1.1 Personal Information You Provide

We collect information directly from you during the registration and service use, including but not limited to:

  • Name, address, phone number, email address.
  • Government-issued IDs, KYC documents, and photographs.
  • Bank account details, credit history, and transaction details.
  • Username, password, and other credentials needed for account access.

1.2 Device and Usage Data

When you use the app, we collect technical and usage information, such as:

  • Device identifiers (IMEI, SSAID, MAC address).
  • SIM card details (network provider, roaming status).
  • Mobile OS version, browser type, and location data.
  • App usage logs, crash reports, and interaction data.

1.3 Sensitive Data (Collected with Consent)

We collect specific types of sensitive information for credit risk assessment and service personalization:

1.3.1 Collection of SMS

Our App collects and monitors your SMS information so as to enrich your financial profile and assist us in performing a credit risk assessment to identify your risk profile and provide you with the proper credit analysis to ensure that users meet their credit needs. In addition, this helps us to make sure that your application is safe and it is you who gets the credit limit. Therefore, before you submit your application, we need your authorization to collect SMS information, and upload them to https://www.owofin.cc/. We are committed to using secure data transfer protocol to encrypt data and ensure the security of information. Please feel free to use. If you do not agree, we will not perform this operation, and the application will not be able to provide normal service for you and will exit the App.

1.3.2 Collection of Call Log

In order to ensure account security and stop fraud, our App needs to receive your Call Log data, including phone number, name, and call time, to confirm that you are using it in a real environment and not a simulator. Therefore, we require your consent before gathering Call Log information and uploading it to https://www.owofin.cc/ before you submit your application. To safeguard information and encrypt data, we are committed to adopting secure data transfer protocols. Feel free to use at any time. If you do not consent, we will not carry out this action, and the application will depart without being able to deliver its usual level of service to you.

1.3.3 Calendar Information

We require calendar information so that you can set up a due date memo in the App after the withdrawal, which will remind you to make repayment on time. The calendar information will be uploaded to https://www.owofin.cc/. We will delete the calendar information after we have determined your risk profile.

1.3.4 Collection of Phone Number

In order to uniquely identify you, we collect your phone number, email address and social account when you sign in. This helps us ensure that no unauthorized device or person is acting on your behalf. The phone number, email address and social account will be uploaded to https://www.owofin.cc/.

1.3.5 Data Upload

To better understand your identity and ensure that users meet their credit needs. Therefore, before you submit your application, we need your authorization to collect Contact, SMS, Calendar, File, and Phone Number information, and upload them to "https://owofin.cc/". We are committed to using secure data transfer protocol to encrypt data and ensure the security of information. Please feel free to use. If you do not agree, we will not perform this operation, and the application will not be able to provide normal service for you and exit the App.

1.3.6 Installed Applications

We collect your installed applications to determine whether there are malware apps in your phone in order to make sure the process is safe. Furthermore, in order to evaluate your creditworthiness and enhance your profile with pre-approved customized offers, we compile a list of the installed applications metadata information, which includes the application name, package name, installed time, updated time, version name, and version code of each installed application on your Device.

1.3.7 Collection of Photos and Videos

To comply with local legal requirements, we must collect and process personal identification information, including photos and videos, as part of our Know Your Customer (KYC) procedures. This ensures that we can verify our users' identities, secure transactions, and prevent fraud. All collected data will be treated with the utmost confidentiality and stored securely, accessible only to authorized personnel. We are fully committed to protecting your privacy and will handle all Personal Data in accordance with applicable privacy laws and regulations. The photos and videos will be securely uploaded to https://www.owofin.cc/.

1.3.8 Collection of Contact List

To enhance our services and safeguard user security, our App requires access to your contact list. This allows us to automatically fill in emergency contact information and identify reliable references. The more credible the references, the lower the associated risk for the user. Rest assured, only emergency contact information will be uploaded to https://www.owofin.cc/, and your privacy will be strictly protected.

  • Information We Receive from Other Sources

We may collaborate with a limited number of third-party entities (including credit reference agencies, mobile network providers, and collection agencies) and receive information about you from these sources as part of providing the Service.

  • Unique Application Numbers

When you install or uninstall a Service that contains a unique application number, or when that Service searches for automatic updates, we may collect this number along with information related to your installation, such as your device's operating system.

  • Push Notifications

We may occasionally send push notifications through the App to alert you of marketing messages, transaction details, or other service-related notifications that might be of interest to you. You can opt out of receiving these communications at any time by adjusting the notification settings within your device or the App itself.

  • Tracking Technologies and Cookies

We, along with our third-party service providers (such as marketing partners and analytics providers), may use tracking technologies (e.g., cookies) within the App, App Site, or Service Site to distinguish you from other users. This enhances your overall experience, enabling us to improve the App and Our Sites based on usage behavior.

  • Log Data

We automatically collect certain information when you access the Service, similar to most websites. This includes your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, and time stamp. This log data may be used for analytics, security, marketing, and content development. We may combine this automatically gathered data with other information we collect to provide better service and insights.

  • Analytics Tools

We may use analytics software and tools to assess and improve the Service. These tools may collect anonymous data to help us understand how users interact with the Service. The information collected by these analytics tools may be linked to any Personal Data you provide through the App.

  • Withdrawal of Consent

By uninstalling the App from your device, you revoke consent for accessing your Customer Information in the future. However, we may retain and continue using previously collected Customer Information after the uninstall for as long as necessary to fulfill the purposes for which it was collected, or as required for the establishment, exercise, or defense of legal claims, or for legitimate business purposes, as permitted by law.

Section 2: Why We Collect Information

We collect and process data for the following purposes:

  1. To verify your identity and ensure eligibility for credit services.
  2. To evaluate your creditworthiness and determine credit limits.
  3. To meet regulatory requirements (e.g., anti-money laundering laws).
  4. To safeguard user accounts against unauthorized access or fraud.
  5. To improve our credit scoring models and service delivery.
  6. To enable effective communication, such as service updates, promotional offers, or repayment reminders.
  7. To troubleshoot issues and maintain the app's functionality.

Section 3: How We Use and Share Information

3.1 Internal Use

  • Data is used to assess credit risk, improve user profiles, and enhance the app experience.
  • Financial and technical data is anonymized when possible for analytics purposes.

3.2 Sharing with Third Parties

We share limited data with the following entities to deliver our services:

  1. Authorized Partners:
    • Credit bureaus, financial institutions, payment processors, and collection agencies to assess credit eligibility or recover unpaid orders.
  2. Government Authorities:
    • Law enforcement or regulators, only when legally required (e.g., subpoenas, court orders).
  3. Affiliated Companies:
    • Other OwoFin group companies for internal purposes, such as fraud prevention or compliance.
  4. Service Providers:
    • Technology partners assisting with data storage, analytics, or app performance.

3.3 Anonymized Data Sharing

  • Aggregated, non-identifiable data may be shared with third parties for statistical or marketing purposes.

3.4 User Consent

  • We do not share personal data for marketing purposes without your explicit consent.

Section 4: Data Storage and Security

  1. Data Retention
    • Data is stored securely on servers located globally and retained only as long as necessary to fulfill the purposes outlined in this policy.
    • Some data may be retained post-account closure to comply with legal obligations or resolve disputes.
  2. Data Protection Measures
    • OwoFin employs advanced encryption protocols and secure servers to safeguard your information.
    • Despite these measures, data transmission over the internet cannot be entirely secure; users share data at their own risk.
  3. Account Security
    • Keep your password or PIN confidential. Notify us immediately if you suspect unauthorized access.

Section 5: User Rights

As an OwoFin user, you have the following rights:

  1. Access & Correction:
    • You can request access to or correction of your personal information by contacting us at help@owofin.cc.
  2. Data Deletion:
    • You may request the deletion of your data by uninstalling the app and contacting support.
    • Note: Some data may be retained for legal or regulatory purposes.
  3. Marketing Opt-Out:
    • You can opt out of promotional communications by following the unsubscribe link in emails or contacting support.
  4. Consent Withdrawal:
    • You may revoke data permissions by adjusting app settings, though this may limit service functionality.

Section 6: Changes to the Privacy Policy

OwoFin reserves the right to update this policy periodically.

  • Users will be notified of significant changes through the app or email.
  • Continued use of the app constitutes acceptance of the updated policy.

Section 7: Contact Information

For inquiries, complaints, or further details, contact us:
Email: help@owofin.cc
Website: https://www.owofin.cc